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Help Center

FAQs

How to activate your full version?

Copy the registration code in your order email, and then open Safari and enter "http://localhost:8089", and then touch "Register", paste it into the form on the register page, and then touch Register button.

Can i install ASLogger on non-jailbroken devices?

Unfortunately, ASlogger can't be installed on non-jailbroken device. The iOS device must be jailbroken before you install ASLogger. Also, restoring your device to non-jailbroken version will remove ASlogger.

To jailbreak your device please click here.

Can I view the logs from a remote location?

There are two ways to view the logs remotely:
Way 1) Check "Allow remote access to this control panel" on the General setting page, now you can use this format url http://IP-ADDRESS:8089 to view logs from a remote location, for example: http://192.168.1.105:8089.
Way 2) If you enabled the Email or FTP delivery, logs will be delivered by Email or FTP at the interval you set and you can check them remotely.

Does ASLogger record passwords?

Yes, ASLogger logs all the passwords typed on the target device and show them in the keystroke logs.

How to view Email/FTP reports?

The file of Email Report is MS MHTML format.
On Windows, you can view it with Microsoft Internet Explorer, or our offical tool MHTReader.
On Mac OS X, you can view it with Opera, or our official tool MHTReader.

How to hide jailbroken information?

Open Safari and enter "http://localhost:8089", and then touch "Gobal Setting" --"General" to bring up the general setting page, and then check "Hide jialbreak information(Cydia)", touch "Save Changes" to apply it. Note, the aslogger will restart the springboard to take effect immediatelly.

To unhide the Cydia icon, you just need to uncheck the "Hide jialbreak information(Cydia)".

How to configure the Email Delivery to send reports to my email?

For sending reports, you should have two email accounts, one is used for sending reports, another is used for receiving report. For example, you want to send reports to This email address is being protected from spambots. You need JavaScript enabled to view it. from This email address is being protected from spambots. You need JavaScript enabled to view it. , please configure email delivery as below:

Send From(Sender): This email address is being protected from spambots. You need JavaScript enabled to view it.
Password for sender: type your password of This email address is being protected from spambots. You need JavaScript enabled to view it.
Send To(Receiver): This email address is being protected from spambots. You need JavaScript enabled to view it.
Subject: type the subject of report that you want to show in mail box

Email Support

Support: This email address is being protected from spambots. You need JavaScript enabled to view it.
Sales: This email address is being protected from spambots. You need JavaScript enabled to view it.
Market: This email address is being protected from spambots. You need JavaScript enabled to view it.
Feedback: This email address is being protected from spambots. You need JavaScript enabled to view it.

If you have any questions regarding Award Keylogger for iPhone/iPad, please contact us via our online contact us form. We will gladly answer any questions you may have.

 
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